1. Introduction
At AGenta, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how AGenta collects, uses, stores and protects personal information when you visit our website, submit an enquiry or communicate with us about our services.
For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the data controller is:
Business name: AGenta Marketing
Trading name: AGenta
Email: info@agentamarketing.com
Business address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
2. Information We Collect
We may collect and process the following types of personal information:
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Contact information: Your name, email address and telephone number.
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Business information: Your company name, website address, industry and details about your business requirements.
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Enquiry information: Any information you provide when completing our contact form or communicating with us.
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Technical information: Your IP address, browser type, device information and information about how you interact with our website.
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Website usage information: Information collected through analytics tools to understand website traffic, visitor behaviour and website performance, where you have provided the required consent.
We only aim to collect information that is relevant to the purpose for which it is required.
3. How We Use Your Information
We may use your personal information to:
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Respond to enquiries and requests for information.
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Arrange and manage strategy calls and potential business relationships.
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Understand your business requirements and recommend relevant services.
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Provide our email marketing and related marketing services.
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Manage client relationships and ongoing communications.
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Improve our website, services and visitor experience.
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Monitor website performance and understand how visitors interact with our website.
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Meet applicable legal, regulatory and administrative obligations.
We will only use your information where we have an appropriate legal basis to do so.
4. Legal Basis for Processing
Depending on the circumstances, we rely on the following lawful bases:
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Legitimate interests: To respond to relevant business enquiries, manage our business relationships, improve our services and maintain website security, where these interests do not override your rights.
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Consent: Where you have actively agreed to receive marketing communications or consented to non-essential cookies and analytics technologies.
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Contract: Where processing is necessary to take steps towards entering into a contract or to fulfil an agreement with you.
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Legal obligation: Where we are required to process information to comply with applicable legal requirements.
You can withdraw consent at any time where consent is the basis for processing.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where necessary to operate our business and website. These may include:
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Wix: Our website hosting and website management provider.
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Google Analytics and Google Tag Manager: Used to understand website performance and visitor interactions, subject to applicable consent requirements.
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Google Workspace: Used for business email and communications.
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Other service providers: Where necessary to manage enquiries, deliver services or maintain our business operations.
These providers may process information on our behalf or in accordance with their own applicable terms and privacy policies.
We may also disclose information where required by law or to protect our legal rights.
6. How Long We Keep Your Information
We only retain personal information for as long as reasonably necessary for the purposes for which it was collected.
Retention periods depend on the nature of the information and our legal, contractual and business requirements.
For example:
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Enquiry information is retained for as long as necessary to respond to and manage the enquiry.
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Client information is retained for the duration of the business relationship and any additional period required for legitimate business or legal purposes.
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Website analytics information is retained in accordance with the applicable analytics settings and retention policies.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
7. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
8. Your Data Protection Rights
Under applicable data protection legislation, you may have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of your personal information.
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Request restriction of how we process your information.
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Object to certain types of processing, including processing based on legitimate interests.
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Request the transfer of your information where applicable.
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Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled incorrectly.
Website: https://ico.org.uk/make-a-complaint/
9. External Websites
Our website may contain links to external websites or third-party platforms.
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before submitting personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legislation.
Any updates will be published on this page, with the revised date shown at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
AGenta
Email: info@agentamarketing.com
Address: 167-169 Great Portland Street, 5th Floor, London ,W1W 5PF
1. Introduction
Welcome to AGenta.
These Terms of Service govern your use of the AGenta website and any information or content made available through it.
By accessing and using this website, you agree to comply with these terms. If you do not agree, please discontinue use of the website.
AGenta is the trading name of AGenta Marketing.
2. About AGenta
AGenta provides email marketing services designed to help businesses improve customer engagement, strengthen customer relationships and generate additional revenue.
Our services may include:
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Email marketing strategy and planning.
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Email campaign creation and management.
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Email design and copywriting.
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Email automation and flow development.
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Related marketing consultancy.
Information on this website is provided for general informational purposes and does not constitute a binding offer to provide services.
3. Use of This Website
You agree to use this website lawfully and responsibly.
You must not:
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Use the website for any unlawful or fraudulent purpose.
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Attempt to gain unauthorised access to the website or its systems.
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Introduce malicious software, viruses or harmful code.
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Copy, reproduce or distribute website content without permission.
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Interfere with the website's functionality or security.
We reserve the right to restrict access to the website where we reasonably believe these terms have been breached.
4. Intellectual Property
Unless otherwise stated, all content on this website, including text, branding, logos, graphics, designs and other materials, belongs to AGenta or is used with appropriate permission.
You may view and access website content for personal or business reference.
You must not reproduce, modify, distribute, publish or commercially exploit any website content without prior written permission.
5. Information and Marketing Results
We aim to ensure that the information on our website is accurate and up to date.
However, we do not guarantee that all information will always be complete, accurate or current.
Any examples, case studies, marketing insights or results shared on this website are provided for illustrative purposes. Past performance does not guarantee future results.
Marketing performance can be influenced by factors outside our control, including market conditions, customer behaviour, platform changes and the quality of a client's existing database.
6. Our Services
Information about AGenta's services is provided to help prospective clients understand the support available.
The scope, pricing, deliverables and terms of any services provided to a client will be agreed separately in writing.
Nothing on this website creates a contractual agreement for the provision of services.
7. Limitation of Liability
To the extent permitted by law, AGenta will not be liable for indirect or consequential losses arising from the use of this website or reliance on information published on it.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.
8. External Links
This website may contain links to third-party websites and resources.
These links are provided for convenience and informational purposes. We do not control or accept responsibility for the content, availability or privacy practices of external websites.
9. Website Availability
We aim to keep our website accessible and operating effectively.
However, we do not guarantee uninterrupted availability and reserve the right to update, suspend or withdraw any part of the website without prior notice.
10. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be published on this page, with the revised date shown at the top. Continued use of the website following an update constitutes acceptance of the revised terms, to the extent permitted by law.
11. Governing Law
These terms are governed by the laws of England and Wales.
Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that may apply.
12. Contact Us
If you have any questions about these Terms of Service, please contact:
AGenta
Email: info@agentamarketing.com
Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF